METHOD™ Diagnostic

This diagnostic evaluates whether a business is capable of functioning as a coherent operating system before attempting to scale, automate, or optimise execution.

It is not a tool audit or a maturity scorecard. It assesses the structural conditions that allow work to enter, move, complete, and improve without constant human intervention.

Please answer based on how the system behaves today, not how it is intended to work or how you would like it to work.

The results will identify the dominant operational constraints and explicitly indicate which next steps should not be taken yet.

How to use:

Score from 0–2
0 = Not present
1 = Inconsistent
2 = Enforced and measurable

Do requests reliably enter through defined forms or systems, rather than messages, emails, or verbal asks?
Are approval criteria and decision rules defined before work begins, rather than during execution?
Do people intervene only when something falls outside the normal flow, rather than managing every step?
Does work finish in a clearly defined state (approved, live, completed), rather than “in progress” or “done-ish”?
Is quality assessed using defined criteria or thresholds, rather than subjective judgement?
Do metrics and outcomes actively change how future decisions are made?
Are roles, permissions, and access to systems or IP intentionally granted and reviewed?
Is demand or viability validated before committing time, money, or resources?
Does one piece of work intentionally create multiple downstream outputs or reuse opportunities?
Do regular reviews result in logged decisions and changes to how the system operates?