The METHOD Diagnostic
This is the tool we run at the start of real engagements, not a marketing quiz. It scores how your business actually runs, from the moment work enters to the moment it reports. One instruction matters more than any other: score what happens on a normal Tuesday, not what the process document says.
How scoring works
It does not exist. Nobody would claim it does.
It exists on a good week. It depends on who is in and how busy things are.
It happens every time, and you could prove it with numbers, not memory.
Be hard on yourself here. A generous score gets you a flattering number and a useless result. An honest score gets you the exact place to start.
What we score
1. Structured entry. Does work arrive through a front door, or from anywhere, in any shape?
2. Upstream decisions. Are the rules decided before the work starts, or negotiated in the middle of it?
3. Exception-led humans. Do your people handle the unusual, or touch every single step of every job?
4. State-based outputs. Can anyone say what state a piece of work is in without asking someone?
5. Quality gates. Is good defined, or is it whoever checked it that day?
6. Feedback to rules. Do results change how you work, or just get reported?
7. Access governance. Does the right access exist on purpose, or by accumulation?
8. Signal before commitment. Do you test demand before you spend, or after?
9. Asset multiplication. Does one piece of work feed many outputs, or get made once and die?
10. Self-improving system. Do reviews change the system, or just fill a meeting?
Low scores on 1 to 4 are capture leaks. Low scores on 6, 9, and 10 are recovery leaks. Either way, they will look familiar: they are the Leak Map, measured in your business instead of described on ours.
Run it
You get a score out of 20 and, more usefully, a shape. We come back to you with one of three honest answers: a fixed-scope fix, a route to the deeper work, or “not yet, and here is what to sort first, free.” The full explanation lives at what happens after the diagnostic.
Fifteen minutes, and you will know more about how your business actually runs than most owners ever write down. Can you free up fifteen minutes? That is actually your greatest challenge.